Monthly Archives: February 2015

How to care for your Dolci Firme shoes

We have a lot of inquiries on the best way to care for shoes purchased at Dolci Firme. Here are the best ways to prolong the life of your shoes no matter what the season. We carry a small range of shoe care in our stores and it’s always best to ask advise from a reputable shoe care professional if you are unsure of how to care for your shoes and bags.

Product Care – Water is the number one enemy of leather and skin products. Always try to avoid puddles and rain where possible.

Leather shoes and bags 

All leather items can last a lifetime if they are regularly maintained and treated well. Leather is skin and just as you would clean your own, you need to clean and condition your leather to help retain its durability and texture.

Without proper conditioning and care, leather can dry out until it eventually cracks, scuffs and stiffens easily. Leather shoes and bags should be polished and conditioned once a month to preserve their life if they are worn regularly. When cleaning your leather, never use strong detergents. Always choose a product that helps preserve the leather’s natural lubricating oils rather than strip them away. Try to always store your bags and shoes in dust bags where possible, it protects them until they are ready to be used next time.

Use leather cleaner and a soft cloth to remove dirt and debris. Use a leather conditioner especially made for smooth leathers to soften your shoes. If you are trying to repair scratches, use a cream formula that is a shade lighter than the shoe – always test in an inconspicuous spot first.

Once the shoe has dried, a water proof spray acts as a repellent for the leather. NEVER USE HEAT TO DRY LEATHER! Always let leather AIR DRY.

For patent leather, simply use a damp cloth (not wet) to clean surfaces and keep shiny. Patent shoes can scratch easily so avoid abrasive surfaces and once a sharp object come into contact with patent, the damage is irreversible.

Shoes that have leather soles, can be slippery in certain conditions and different surfaces. For better grip, a Topy can be applied at your shoe repairer and this will also prevent your soles wearing down.


Suede shoes and bags –

Never get suede shoes and bags wet. It will mark and they will not be able to be removed. Treating your suede or nubuck shoes and bags with a protective spray will help repel water and prevent stains. ALWAYS TEST ON AN INCONSPICUOUS FIRST. Suede brushes and suede erasers are available at the shoe repairers and they are a good way to clean up any smaller stains. If suede becomes wet, soak up excess with a clean towel. Allow the suede item to dry naturally.  DO NOT USE HEAT to dry the product. After it has dried, use a suede brush to help restore the nap of the suede.

Pony Hair – 

Pony hair does not come from horses. It is the name used for hair that is from a calf. Calf hair is delicate and always wears out over time and constant rubbing on the same spot. To maintain a pony hair item, it is recommended that you do not wear the item in wet weather or while driving as the hair will come off where your feet touch the carpet – usually the heel area. You can wipe calf hair smoothly in the direction of the hair with a damp cloth – NOT WET!

Snake skin – 

Please note that all snake skins are treated with different dyes to obtain different effects and colours. With some finishes the dye will not be sealed with a “film”, instead treatment of the skin will result in a more natural finish. Wearing snake skin shoes in wet weather or dirty areas may cause dye runs, staining and water damage to the snake skin. Snake skin scales are prone to lift as it does on the animal. The best way to care for snake skin is to wipe the surface using a damp cloth in the direction of the scales to remove excess dirt. Condition your snake skin leather with a leather conditioner that can be used on ’’exotic” leathers and specifically safe to use on snake skin. ALWAYS TEST ON AN INCONSPICUOUS SPOT! For further maintenance apply some silicon water repellent as this will help maintain their original look and prevent drying out.


Heel tips are replaceable and should be checked regularly for wear. They should be replaced by a reputable repairer.